Families need clear, timely, and trustworthy ways to raise concerns — the Board must be accountable to the public, not insulated from it.
Improving internal complaint and resolution processes so families receive timely responses, clear explanations, and transparent follow-up. Effective internal pathways reduce escalation, build trust, and ensure concerns are addressed before they become systemic issues.
- An internal human‑rights complaint was followed by administrative actions rather than meaningful resolution.
- A safety complaint was closed without a clear investigation or documented findings.
- I received a workplace harassment notice despite being a parent, not an employee — creating confusion about process and jurisdiction.
- Police were contacted despite no safety concerns being identified by responding officers.